Shipping policy

Shipping Policy

Thank you for shopping with The Waiting Room! Here's everything you need to know about our shipping process:

Processing Time
Express Orders are packaged within 1–3 business days after purchase.
Standard Orders are packaged within 2–5 business days after purchase.

Shipping Time
Delivery times vary depending on your location:
Australia: 3–7 business days
International: 7–14 business days (please note customs processing may affect delivery times)

Shipping Costs
Shipping fees are calculated at checkout based on your location and order size.

Please note that shipping times exclude weekends and public holidays. Once your order is on its way, you’ll receive a confirmation email with tracking details.

Customs Fees
Customs taxes and duties may apply to some international orders. These charges are the responsibility of the customer and are determined by your country’s import regulations.

If you have any questions about your order, feel free to contact us at admin@the-waitingroom.com.au.

Thank you for choosing The Waiting Room – we’re so excited to have you as part of our community! 💖